Frequently Asked Questions

Search through all of our Frequently Asked Questions over here.

Why do I have to go through multiple steps before withdrawing my money?

You have to go through multiple steps before withdrawing your money for security purposes. We need to make sure that you are who you say you are so the money doesn't go to anyone else. Verifying your identity through these steps will ensure that the funds are going to the right person. Government regulators and payment processors require us to implement these additional steps for your security.

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